FAQ

We insure your gun for the current market value, up to the value you declare so it is important that the amount you enter reflects the amount it would cost you to replace the gun with one of a similar age and condition.

For rare or antique guns we recommend that you otain a valuation from a valuer or Registered Firearms Dealer who sepcialises in similar firearms.

Unfortunately we can't cover any form of ammunition under the Noble Gun Insurance policy.

 

RFD stands for Registered Firearms Dealer. Any business that manufactures, sells or transfers shotguns, firearms or ammunition, and anyone involved in the repairing, testing or proving of them, must register with the police.

Being an RFD does not imply a particular level of expertise so when seeking advice or repairs it is important to check that the RFD in question has the relevent expertise you are looking for. 

You must be 18 years of age to enter into an insurance legal contract. The policy should be taken out by a parent or guardian over 18 years of age.

Guns should only be insured by the person to whom they are owned and registered unless the gun has been transferred to a person under 18 in which case we will accept these being insured by the parent or guardian.

For more information on young people and shotguns visit BASC.

Should you wish to make a complaint, you may do so by telephoning on 01892 280 323 or emailing complaints(at)nobleinsurance.co.uk or by writing to:

The Customer Services Manager, Noble Insurance Services Ltd, Jubilee House, Long Bennington Business Park, Long Bennington, Newark, NG23 5JR.

We take all complaints seriously and will endeavour to respond immediately. Where this is not possible, we will acknowledge your complaint within 5 business days confirming the name of the member of staff dealing with your complaint.

We will provide you with a full written response within 20 business days or explain the current position and agree a time scale for a full response. If upon receipt of the full response from Noble Insurance Services Ltd you remain dissatisfied you may be eligible to refer your case to the Financial Ombudsman Service (FOS).

The FOS is an independent body that arbitrates on complaints. They can be contacted at:

Financial Ombudsman Service, Exchange Tower, London, E14 9SR
Tel: 0800 0234567 (for landline users) 0300 1239123 (for mobile users).
Email: complaint.info(at)financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

You have six months from the date of our final response to refer your complaints to the FOS. This does not affect your right to take legal action, however, the FOS will not adjudicate on any case where litigation has commenced.

Our policy only covers your guns, optics and accessories - we do not offer liability cover.

If you need public liability cover you should contact one of the shooting organisations or seek an alternative policy.

Our policy only covers your guns, optics and accessories - we do not offer liability cover.

If you need public liability for non-firing re-enactments or displays you should contact the Military Vehicle Trust who offer liability cover for displays and events through their membership.

Unfortunately not, you must be a UK resident to buy Noble Gun Insurance.

No but we are happy to cover guns owned by a child (in accordance with the Firearms Act) under a parent or guardians policy.

Yes you would still be covered but in the case of theft you must take steps to secure the gun in accordance with Home Office guidance.

Yes you would still be covered but in the case of theft you must take steps to secure the gun in accordance with Home Office guidance.

We don't have any additional requirements over and above those expected by your licencing constabulary or the home office guidance.

Home Office Guidance - Firearms security handbook 2020

No, our Noble Gun Insurance like most insurance polices does not cover wear and tear or mechanical breakdown.

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Noble Insurance Services Ltd.
Authorised and Regulated by the Financial Conduct Authority, Firm Reference Number 305884.